This Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the online pet shop at Tommy& (hereinafter referred to as the Site) located under the domain name (as well as its subdomains), may obtain information about the user while using the site (as well as its subdomains), its programs and its products.

1. Definition of terms

1.1 The following terms are used in this Privacy Policy:

1.1.1 “Site Administration” (hereinafter – the Administration) – employees authorised to manage the Tommy& website, who organise and (or) carry out the processing of personal data, as well as determine the purposes of the processing of personal data, the composition of the personal data to be processed, the actions (operations) carried out with personal data.

1.1.2 “Personal data” – any information relating to a directly or indirectly defined or identifiable individual (subject of the personal data).

1.1.3 “Processing of personal data” – any action (operation) or set of actions (operations) performed with or without recourse to such means with the personal data, including the collection, recording, systematisation, accumulation, storage, clarification (updating, alteration), extraction, use, transfer (distribution, granting, access), depersonalization, blocking, removal, destruction of personal data.

1.1.4 “Confidentiality of personal data” – mandatory for the observance by the Operator or another person who has received access to the personal data in order not to suppose their distribution without the consent of the subject of the personal data or the presence of another legal basis.

1.1.5 “Tommy& website Online pet shop” is a set of linked web pages, published on the Internet at a single address (URL): and its subdomains.

1.1.6 “Sub-domains” are pages or a set of pages located in the third level domains belonging to the Tommy& website, as well as other temporary pages, the lower part of which contains the Administration’s contact information.

1.1.7 “User of the website Tommy&” (hereinafter referred to as “User”) – a person who has access to the online pet shop via the Internet and uses information, materials and products from the website Tommy&

1.1.8 “Cookies” – a small piece of data sent by a web server and stored on the User’s computer, which the web client or web browser sends each time to the web server in https-request when trying to open a page of the corresponding website.

1.1.9 “IP address” – a unique network address of a node on a computer network through which the User accesses the Site.

2. General Provisions

2.1 Use of the Tommy&BobyPet.storet Website by the User signifies agreement to this Privacy Policy and to the terms of processing of the User’s personal data.

2.2 If the User does not agree to the terms and conditions of the Privacy Policy, the User shall cease using the Tommy& Website.

2.3 This Privacy Policy applies to the website Tommy& The Site does not control and is not responsible for third party websites, to which the User can access the links available on the Tommy& website.

2.4 The Administration does not check the accuracy of the personal data provided by the User.

3. Subject of the privacy policy

3.1 This Privacy Policy sets out the obligations of the Administration regarding non-disclosure and protection of confidentiality of personal data, which the User provides at the request of the Administration when registering on the site Tommy& or when subscribing to the newsletter.

3.2 The personal data that may be processed under this Privacy Policy are provided by the User by filling out forms on the website Tommy& and include the following information:

3.2.1. first name, surname, patronymic of the User;
3.2.2. the contact telephone number of the User;
3.2.3. e-mail address
3.2.4. User’s residence (if necessary)
3.2.5. photography (if necessary)

3.3 The website protects the data that is automatically transmitted when you visit the pages:
– IP address;
– cookie information;
– browser information
– access time;
– referrer (address of previous page).

3.3.1 Deactivating cookies may result in the impossibility of accessing those parts of the site that require authorisation.

3.3.2 The site collects statistics on the IP addresses of its visitors. This information is used to prevent, identify and resolve technical problems.

3.4 Any other personal information not specified above (visit history, browsers used, operating systems, etc.) is subject to secure storage and non-proliferation, except as provided in the above paragraphs. 5.2. This Privacy Policy.

4. Purposes of Collecting Personal Information from the User

4.1 The Administration may use the User’s personal data for the purposes for which it is intended:
4.1.1 Identify the User registered with the Tommy& online shop for further authorisation.
4.1.2 To provide the User with access to the personalised data of the Tommy& website.
4.1.3 To establish feedback with the User, including the sending of notices, requests regarding the use of the Tommy& Information Portal, processing of requests and requests from the User.
4.1.4 Determine the location of the User to ensure security and prevent fraud.
4.1.5 To confirm the accuracy and completeness of the personal data provided by the User.
4.1.6 Create an account to use parts of the Tommy& site, if the User has agreed to create an account.
4.1.7 Notify the User by e-mail.
4.1.8 Provide the User with effective technical support in the event of problems with the use of the Tommy& website.
4.1.9 To provide the User with special offers, newsletters and other information on behalf of the website Tommy& with your consent.

5. Methods and terms of processing personal information

5.1 The processing of the User’s personal data is carried out without limitation of time, by any legal means, including personal data information systems with or without the use of means of automation.

5.2 Your personal data may only be transferred to authorised EU state authorities for the reasons and in the form prescribed by EU legislation.

5.3 In the event of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.4 The Administration takes the necessary organisational and technical measures to protect Users’ personal information against illegal or accidental access, destruction, modification, blocking, copying, distribution and other illegal actions by third parties.

5.5 The Administration together with the User shall take all necessary measures to avoid losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. Rights and obligations of the parties

6.1 You have the right:

6.1.1 Take a free decision to provide your personal data necessary for the use of the Tommy& website and give your consent for its processing.

6.1.2 Update, complete the information provided on personal data in case of changes in this information.

6.1.3 The User has the right to receive information from the Administration regarding the processing of his personal data, if such right is not limited according to federal laws. The User has the right to demand that the administration specify his or her personal data, block or destroy it if the personal data is incomplete, outdated, inaccurate, obtained illegally or not necessary for the stated purpose of processing, as well as to take measures to protect his or her rights as provided by law. To this end, it is sufficient to notify the Administration at the e-mail address indicated.

6.2 The Administration is obliged to do so:

6.2.1 Use the information obtained only for the purposes specified in paragraph 4 of this Privacy Policy.

6.2.2 To ensure the storage of confidential information in secret, not to disclose it without prior written authorisation from the User, as well as not to sell, exchange, publish or disclose the User’s personal data by any other possible means, except for the purposes specified in clause 4 of this Privacy Policy. 5.2. of this Privacy Policy.

6.2.3 Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure normally used to protect such information in the existing turnover.

6.2.4 Block personal data relating to the respective User from the moment that the User or his/her legal representative or the body authorised for the protection of the rights of the holders of the personal data during the verification period in the event of the disclosure of unreliable personal data or illegal actions.

7. Responsibility of the parties

7.1 The Administration, which has not fulfilled its obligations, shall be liable for damages suffered by the User in connection with the unlawful use of personal data in accordance with EU law, except as provided in clause 3.1 of this article. 5.2. and 7.2. of this Privacy Policy.

7.2 In case of loss or disclosure of Confidential Information, the Administration shall not be liable if this Confidential Information is lost:
7.2.1 It became public domain before its loss or disclosure.
7.2.2 Received from a third party prior to being received by the Administration of Resources.
7.2.3 Has been disclosed with the consent of the User.

7.3 You are fully responsible for compliance with the requirements of UE law, including the laws on advertising, copyright and related rights, trademark and service mark protection, but not limited to the above, including full responsibility for the content and form of the materials.

7.4 The User acknowledges that responsibility for any information (including, but not limited to: data files, text, etc.) to which it may have access as part of the Tommy& website, is the person who provided such information.

7.5 You agree that the information provided to you as part of the Tommy& website may be an intellectual property object, whose rights are protected and belong to other Users, partners or advertisers who place such information on the Tommy& website.
You may not modify, rent, lease, loan, sell, distribute or create derivative works based on such Content (in whole or in part) unless such actions have been expressly permitted in writing by the owners of such Content in accordance with the terms of a separate agreement.

7.6 With respect to textual materials (articles, publications freely available on Tommy&, their distribution is permitted provided that a link to the Site is provided.

7.7 Administration is not liable to the User for any loss or damage incurred by the User as a result of the removal, failure or inability to save any Content and other communication data contained in or transmitted through the Tommy& website.

7.8 The Administration is not responsible for any direct or indirect losses incurred due to: use or inability to use the website, or individual services; unauthorised access to User communications; statements or behaviour of third parties on the website.

7.9 The Administration is not responsible for any information published by the User on the website Tommy&, including but not limited to: information protected by copyright, without the direct consent of the copyright owner.

8. Dispute Resolution

8.1 Before lodging a claim in court for disputes arising from the relationship between the User and the Administration, it is compulsory to submit a claim (a written or electronic proposal for the voluntary resolution of the dispute).

8.2 The addressee of a complaint must, within 30 calendar days from the date of receipt of the complaint, notify the complainant in writing or electronically of the results of the assessment of the complaint.

8.3 If no agreement is reached, the dispute shall be submitted to the Arbitral Tribunal.

8.4 The current legislation applies to this Privacy Policy and to the relations between the User and the Administration.

9. Additional conditions

9.1 The Administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2 The new Privacy Policy takes effect from the moment it is published on the Tommy& website, unless otherwise stated in the new version of the Privacy Policy.

9.3 Any suggestions or questions regarding this Privacy Policy should be communicated to

9.4 The current Privacy Policy is available at